FAQ: Why Don't I See a Price, Factor, Supplier, or Observation?
Most missing-value cases can be explained by the current tenant, active/inactive state, missing production facts, or missing eligible evidence.
Why does a metal say “No market observation”?
Prisflux does not currently have usable market evidence for that selected metal, and no accepted derived-market path is available.
Why does a metal say “No supplier observation”?
The selected metal has no exact eligible supplier-document observation in the current Supplier Documents view.
Prisflux does not silently substitute another metal.
Why is Metal Cost Comparison incomplete?
Common causes include:
- no authoritative wax weight on the selected Physical Mold;
- no applicable casting factor;
- no usable metal-price evidence.
Read the Status and information tooltips for the exact missing requirement.
Why don't I see a supplier/caster?
Check the Physical Mold's current caster assignment and the tenant's supplier setup.
A current caster is context; it does not guarantee supplier evidence will win every resolver.
Why doesn't a Casting Factor Reference show Piece usage?
The source may be valid alternate evidence but not the current operational winner.
Open Current Casting Factor Usage to see which source currently resolves for Piece/Physical Mold contexts.
Why is a tenant library item missing?
Check:
- the current tenant;
- whether the item is inactive;
- whether Hide inactive is enabled;
- whether the library is system-defined or tenant-manageable.